Main Office
200 West Jackson Street
Cookeville, TN 38501
Contact
Phone: (931) 528-6372
Fax: (931) 528-6356
Email: customerservice@1stmerc.net
Lobby Hours
Monday – Friday: 8:30 am – 5:00 pm
Drive-Thru Hours
Monday – Thursday: 8:00 am – 5:00 pm
Friday: 8:00 am – 5:30 pm
Saturday: 9:00 am – 12:00 pm
10th Street Office
860 East 10th Street
Cookeville, TN 38501
Contact
Phone: (931) 528-6372
Fax: (931) 372-0706
Lobby Hours
Monday – Friday: 8:30 am – 4:30 pm
Drive-Thru Hours
Monday – Friday: 8:00 am – 4:30 pm
Baxter Office
322 Main Street
Baxter, TN 38544
Contact
Phone: (931) 528-6372
Direct: (931) 858-6372
Fax: (931) 858-7718
Lobby Hours
Monday – Thursday: 8:00 am – 4:30 pm
Friday: 8:00 am – 5:00 pm
Drive-Thru Hours
Monday – Thursday: 8:00 am – 4:30 pm
Friday: 8:00 am – 5:00 pm
To Report a Lost/Stolen Debit Card call (931) 528-6372 Monday – Friday 8am to 5pm Central.
To Report a Lost/Stolen Debit Card any time after hours call (800) 500-1044.
Putnam 1st is closed on Federal Holidays.
Lost/Stolen Debit Cards can still be reported at the number above.